Are you organized, friendly, and passionate about customer service? A busy co-working space is
looking for a proactive and professional Admin / Receptionist to join our team. This role is key
to ensuring the smooth operation of daily front-office and administrative tasks.
Duties & Responsibilities
- Greet and welcome members and visitors: Create a positive first impression and ensure a smooth experience for all.
- Answer and direct phone calls: Efficiently manage incoming calls and connect them to the appropriate person or department.
- Manage access to the coworking space: Ensure secure entry and exit for members and guests.
- Handle inquiries and provide information: Answer questions about the space, services, and amenities.
- Manage mail and deliveries: Sort, distribute, and manage incoming and outgoing packages.
- Schedule meetings and book conference rooms: Coordinate meeting schedules and ensure spaces are well-equipped.
- Maintain a clean and organized reception area: Ensure the space is tidy and presentable for visitors.
- Assist with basic clerical tasks: This may include filing, photocopying, and data entry.
- Monitor and order supplies: Ensure the reception area and office have adequate supplies.
- Handle payments and invoices: If necessary, assist with managing payments from clients and processing invoices.
- Assist with onboarding new members: Help new members get set up with their accounts and access.
- Ad Hoc tasks: You may be required to perform other functions from time to time which is not specified in this document.
Desired Experience & Qualification
- Excellent communication and customer service skills: Ability to interact professionally and create a positive experience for all.
- Multitasking abilities: Handle multiple tasks simultaneously and efficiently.
- Proficiency in office software and systems: Familiarity with tools like Microsoft Office, calendar software, and phone systems.
- Strong organizational skills: Maintain a clean and organized reception area and manage administrative tasks effectively.
- Attention to detail: Accuracy in tasks like data entry and record-keeping.
- Basic understanding of administrative and clerical procedures: Knowledge of office procedures and processes.
Package & Remuneration
- Competitive salary based on experience
- Friendly and supportive work environment